Workplace Investigation Officer training

We offer public and onsite training

In this program, iHR's facilitator and expert Senior Investigator will guide participants through the key principles of conducting a lawful workplace investigation, focussing on unlawful discrimination, harassment and bullying. Participants will also observe our unique Workplace Reality Theatre where an actor will re-enact relevant and engaging scenarios from real-life investigations for group discussions and exercises.

Designed for: HR Managers, Senior Managers, OHS professionals, Current or potential Workplace Investigation Officers

Program length: 1 day

Cost: $975 gst inclusive 

To enrol: Click on the dates below for online registration, call us on 1300 884 687 or download a registration form by clicking here. Payment on invoice is accepted.

Dates and locations:

Melbourne     30 May, 11 Sep, 14 Nov

Sydney,     23 May, 5 Sep, 12 Nov

Brisbane     15 May, 22 Aug, 21 Nov

Canberra    3 Sep

Perth    5 Jun, 22 Oct 

Adelaide   13 Jun

Onsite delivery also available. Call us on 1300 884 687 or make an online enquiry.

Course content

Topics addressed include:

• Key legislation and guidelines

• Principles of natural justice

• Balance of probabilities

• Rules of evidence

• Overview of investigations

• Preparing for an investigation

• Conducting interviews

• Making a finding

• Writing investigation reports.

Learning objectives

At the conclusion of this workshop participants should:

• Be able to articulate the key principles of running workplace investigations, in particular those related to natural justice

• Be familiar with the rights of different parties involved in an investigation

• Develop a strategy for conducting a legitimate investigation in the workplace

• Conduct a meeting about a complaint with the complainant and respondent

• Assemble statements from a plaintiff and respondent as well as relevant witnesses

• Conduct investigative interviews using a methodology appropriate to modern workplace values and natural justice

• Execute a legitimate decision-making process based on the balance of probabilities

• Make legitimate decisions about next steps once allegations are found to have substance

• Make decisions about information released to those directly involved in a matter.

Testimonials – what workshop participants say

• "Best training I have experienced in 15+ years! Absolutely fantastic – thoroughly enjoyed the session. So informative. Great acting"

• "Presenters were so knowledgeable and readily able to answer all questions in detail"

• "The interactive session/acting that cemented learning and allowed us to observe other styles and discuss"

Onsite delivery

This program can be delivered in your workplace, and use your organisation's policies, procedures and values. The program can also be modified to suit your individual needs.

Proven Methodology – iHR's Workplace Reality Theatre

All iHR programs are based on adult learning principles and are designed to maximise learner engagement and transfer of learning. A signature feature of all iHR programs is the use of our unique training methodology Workplace Reality Theatre. Click here to learn more.

Register now

To enrol: Click on the dates above for online registration, call us on 1300 884 687 or download a registration form by clicking here. Payment on invoice is accepted. 

Download the Workplace Investigation Officer training program overview.

Learn more

To learn more about workplace investigations visit our media and resources page by clicking here.