Managers with a responsibility for influencing high performance outcomes from their team and who are required to manage staff performance issues.

To build the competence and confidence of participants to effectively manage staff performance related issues within the workplace. This includes management of non-performance and tactics to foster a performance focused environment. In the workplace.

• An ability to conduct a one on one meeting with a staff member that is effective in providing performance feedback and identifying strategies to enhance individual performance
• An understanding of the link between on-going performance and effective regular engagement of reporting staff
• An understanding of the principles of managing poor performance in the workplace
• The ability to conduct a performance counselling session with a staff member
• An understanding of the very basic principles and processes associated with Formal Warnings and Termination of employees

In-house (tailored using your organisation's policies, procedures and values).