LEADERSHIP, COMPLIANCE & MANAGING PERFORMANCE 'KEY TACTICS FOR MANAGING EEO, WORKPLACE BULLYING AND PERFORMANCE MATTERS IN THE WORKPLACE'

Managers, Supervisors, Co-ordinators and Team Leaders with a responsibility for influencing performance outcomes from their team and who are required to manage staff performance issues.

To provide participants with an understanding of EEO and Anti-Bullying, and the legislation that governs the area. This includes an emphasis on organisational policy; the responsibility of leaders in dealing with EEO and staff performance related issues in the workplace; management of non performance; tactics to foster a performance focused environment in the workplace and appropriate role modelling of behaviours.

• Understand management styles and their impact on the business
• Understand the legal framework related to employment
• Understand the legal framework related to employment
• Their role as leaders in the everyday management and prevention of unlawful discrimination and bullying in the workplace. In particular the importance of:
  * How they act everyday as leaders (role modelling) and the ripple effect
  * How they respond to inappropriate behaviours they observe
  * How they deal with issues that are brought to them
  * How they demonstrate support and commitment for the organisation's policies
• Be able to handle dispute resolution and follow appropriate grievance procedures
• Achieve great performance with individuals and teams
• Manage performance and non-performance effectively
• Understand EEO and anti-bullying resolution processes
• Understand the importance of effective relationships in preventing workplace issues
• Understanding the importance of role-modelling
• The importance of achieving optimum performance of employees through the provision of direction and 'personal motivators' such as careers structure, reward and recognition, and ongoing feedback
• Understand considerations for attracting and retaining talent

In-house (tailored using your organisation's policies, procedures and values).