There are times when the alleged behaviour is so serious that an informal response is not appropriate. Employers can be held vicariously liable for harassment and bullying behaviour and so it is essential that complaints are handled well.
Each investigation will be different, depending on nature of the allegation and the dynamics of the organisation, thus requiring diverse approaches and methodologies.
Investigations need to remain fair, impartial, prompt and thorough.
Our independent workplace investigator will remain focused, sensitive and impartial throughout the investigation, clearly identifying the allegations and clarifying our terms of reference with the client.
A review of all relevant organisational policies, procedures and codes of conduct is undertaken (including professional standards, awards and/or workplace agreements, and material legislative obligations) to collect, collate and analyse relevant documentary evidence and other forms of proof.
Finally, our services include the delivery of findings in a written report which not only deals with evidentiary matters, but also provide insight into underlying causes such as lack of capability, culture, management style and the like.
Optional services include recommendations on managing the aftermath: We provide with a range of services to address the normalising of the workplace post investigation, assisting in restoring harmony and productivity after complaints have been made and determined.
